Bring Care to Life + Learn New Skills = Altogether Better

Bring Care
to Life
+ Learn
New Skills = Altogether Better

Mobile Care Response

The Non-Clinical Response Service operates 24/7 every day of the year providing community care and support to people living within the Wiltshire area. All our core services are supported with a mobile care response team. Providing urgent care, support and reassurance at home anytime day or night, our responders liaise with our telecare and clinicians to assist with all aspects of general health and social care.

Operating from three locations, the Service is delivered by a highly capable team with a skill-set including personal care, end of life care, people handling, observations and remote monitoring. Regulated by the TEC (Technology Enabled Care) Services Association (TSA), a comprehensive audit was completed in September 2022, recommending Medvivo’s continued certification to the TSA Quality Standards Framework, which testifies to the high quality of service provided by this team.

Supported by both ATC and CAS services, Non-clinical Responders are despatched to support service users in their own homes. The team also delivers the Urgent Care at Home (UC@H) Service in Wiltshire, providing emergency care to avoid hospital admission whilst ATC arrange the provision of mainstream services such as social care.

For more information about our Responder Service, click here

Mobile Care Response roles include

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