• Why did you choose to work for us?

  After a 38-year career in the Post Office (management) and part-time work in retail and education, I was keen to learn more about the NHS.

• What work did you do before you joined us?

  For 38 years I worked in the finance and postal sectors. After retiring I worked part-time in retail and education.

• What do you get up to on a typical shift?

  During the shift I drive the out of hours doctors between appointments. In between this I catch up with the administrative side of the role. As and when required I can also be called upon to support the doctor and/or the patient.

• What do you like most about working here?

  The commitment of all clinicians when caring for patients.

• What has been your biggest achievement?

  Assisting planning changes in my first few years of working for the company.

• What challenges do you face in your role?

  Driving in a much larger area and new computer systems - solved by training and experience.

• What makes someone successful here?

  Commitment to patient care by maximum assistance to clinicians and flexibility.

• How are you supported in your role?

  I have always felt that my efforts are appreciated and my suggestions for improvements are considered.

• How does the approach to flexible working patterns suit you?

  It's a scheduled rota which I like.

• What makes us unique as an employer?

  Total commitment to patient care.

• What would you say to someone who is thinking of working for us?

  Provided you don't mind antisocial hours the work is satisfying and rewarding.

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