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Mark
Clinical Responder

It's the little things that count and makes you feel part of the organisation and highly valued. 

  • Why did you choose to work for us?

    Medvivo has a strong track record of looking after its employees which evidentiary based.

  • What work did you do before you joined us?

    Before joining Medvivo, I was a lead paramedic mentor within one of England's NHS Trusts.

  • What do you do on a typical shift?

    As part of the clinical team providing urgent care services, I carry out face-to-face visits with patients who are unable to attend appointments at treatment centres. 

    I visit patients in their own homes on behalf of GPs who lead the consultation and treatment management process. As an extension and follow up to the initial telephone consultation, being face-to-face with patients means we are able to assess and review patient care more efficiently. 

  • What do you like most about working here?

    The common mutual respect shown between colleagues. Also, the flexibility from managers, and the training platforms and packages used have been impressive.

  • What challenges do you face in your role?

    As well as the high demands on the overall health system, probably the biggest challenge in the role is the negativity we sometimes see from patients.

    Often the two are related so it's important to take the time to explain how the service works and that you are there as a quality visit that is placing the patient's healthcare needs first and foremost.

  • What makes someone successful here?

    So far from what I've seen since joining, hard work and having a positive can-do approach will help you settle in fast, and comfortably.

  • How does the approach to flexible working patterns suit you?

    Flexibility here has been key, which is why this modern approach of Medvivo's recruitment has encapsulated to many ambulance service staff.

  • What do you think makes us unique as an employer?

    It's the little things that count that make you feel part of the organisation, and highly valued.

    An organisation that is friendly and flexible, with respectful staff and management.

  • What would you say to someone who is thinking of working for us?

    After working for a NHS trust, don't think any longer. You will not regret the change of culture Medvivo offers. It's a breath of fresh air. 

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