• Why did you choose to work for us?

  Initially I applied due to the location and the pay. After attending the interview and looking around, I could see what an innovative organisation it was. I was also struck by how enthusiastic so many Medvivo employees were about their work and the company.

• What work did you do before you joined us?

  I worked as a Nurse Practitioner in General Practice.  Prior to this I worked as a Practice Nurse.

• What do you get up to on a typical shift?

  It always involves assessment and problem solving with each patient, whatever the setting.  In the Children and Young Persons clinic there is a lot of telephone triage followed by face to face appointments.  

  When working at a base in the out of hours period, then it is mostly face to face appointments with a few triage calls.  At some bases, shifts involve home visits, face to face assessments, ward calls and telephone triage.  I also do some shifts at the Wiltshire Clinical Hub which just involve telephone assessments.

• What do you like most about working here?

  I like being able to work in slightly different roles over a range of settings within the same organisation.  Other employees are really helpful and always willing to help if needed.  

  A while ago I identified things that could improve in a particular setting through completing a personal reflection.  My manager responded to this by altering practice, training and some of the resources on the staff intranet, so I really felt my input was valued.

• What has been your biggest achievement?

  Finally completing my Master of Science (Msc) degree, which took nine years of part-time study.

• What challenges do you face in your role?

  Keeping up to date when guidelines change so frequently can be a challenge.  There are regular round-up emails about clinical guidance called the “Clinical Digest” which helps; I also use resources like the Clinical Knowledge Summaries and Patient UK Doctor to check that my advice and treatments are still up to date.

• What makes someone successful here?

  Working enough hours, being brave to try and work in some of the different settings on offer; being open and honest with colleagues in compliments, and knowing it’s ok to ask for help and advice.  It is also really important to take opportunities when they present.

• How are you supported in your role?

  I feel supported up the line from the Nurse Practitioner Lead and the Director of Nursing. But one of the most valued forms of support is that from our clinical colleagues when actually out there working the shifts together.  

  The Co-ordinators and the Drivers are also invaluable in enabling us to manage this challenging role.

• How does the approach to flexible working patterns suit you?

  I really like the minimum hours options, it means I can plan to have time off when I want it and there is usually more than enough work to go around. There is also more in hours work available which is great.

• What makes us unique as an employer?

  The variety of settings in which shifts can be booked, and importantly during the pandemic, the company as a whole has embraced technological and innovative ways of supporting people to work from home.  

  I also think the standards of care provided are exceptional as reflected in our outstanding rating by the Care Quality Commission (CQC).  

  Medvivo is also responsive in their approach to care provision.  For instance recently a Video Consultation service was implemented, and the use of Clinical Responders for helping with home visits during the demands of COVID-19.  

  It is inspiring to be working within an organisation which is so innovative, and with such high standards.

• What would you say to someone who was thinking of working for us?

  I would and have already recommended Medvivo as a good employer. Working as a Nurse Practitioner here enables you to work clinically at a very high level. There is regular in house training and support for learning needs.  

  There is also always someone at the end of the phone you can speak to even if you are on your own. In this way you are always supported and the experience enables you to grow.

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